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Derek Cribb explains why the quality agenda should be ‘at the heart of everything we do’

Philip Scott reviews the cross-practice initiatives put forward by the enterprise risk management committee

Michaela Koller takes a look at the measures insurers are taking across Europe to tackle the spiralling rate of insurance fraud

History lessons and the perils of less-than-critical critiques

Deepak Jobanputra believes the ongoing financial volatility we are seeing holds its own opportunities