When we started discussing the 2021 IFoA’s Thought Leadership Series and how we could position it in support of our purpose – that is, to be the voice of actuaries, and to support, develop and be the voice of our members – we knew member involvement had to be at its heart, not least because thought leadership is often described as being when one person’s thoughts are used to lead others.
Shortly after being offered the opportunity to join the IFoA as CEO, I made it a priority to pore over the results of the all-member survey that had just landed. Some of the feedback was truly heartening: it was inspiring to see how excited our student population is about the professional journey ahead of them. The commitment of our volunteers, as ever, shone through. And given the importance that the IFoA places on diversity, equity and inclusion, it was encouraging to see how members from around the world come to us – and stay with us – because they believe the IFoA is a place where they can
One of the things I value about being the CEO of the IFoA is the clarity of accountability to our membership. It provides a clear line of sight for the things we do, what the organisation aims to achieve, and what I expect to be judged against.
When we launched the IFoA’s new five-year strategy, we knew our success would hinge on ensuring that our members were at the forefront of all that we do, and that our culture (‘the way we do things’) had this as second nature.
At this time last year, with the development of the IFoA’s 2020-24 strategy in its final stages, we began to revisit what our ‘purpose’ is, knowing how critical this would be in setting our ambition and in the way we deliver it.