Regarding Ben Pring's article 'Illuminating the Age of Me' about the possible future of underwriting (The Actuary, April 2014), my first reaction was concern. There are already too many people watching our computers via advertising cookies and selling our personal data to anyone they wish. It now seems that more sophisticated surveillance may become possible.
There's also a contractual problem for insurance companies. Unlike proposal forms, there is no way in which (say) Twitter output can be regarded as part of a contract and, anecdotally, there is a lot of inaccurate information out there. If insurers draw wrong conclusions from social media, they will have no legal redress.
Chris Grey, 8 April
The editor welcomes readers' letters but reserves the right to edit them for publication. Please email [email protected]. The deadline for receiving letters for the June issue is 19 May 2014.