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Insurers urged to offer real-time services as 'post-digital' era looms

Open-access content Friday 12th April 2019 — updated 5.50pm, Wednesday 29th April 2020

Insurers will have to offer personalised policies delivered in real-time if they are to thrive in a ‘post digital’ era, consultancy firm Accenture has warned.

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Success will depend on companies' ability to harness artificial intelligence (AI) and other new technologies, delivering hyper-personalised, on-demand services.

Read the full article on our Predictions site here.


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This article appeared in our April 2019 issue of The Actuary .
Click here to view this issue

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