General Insurance

Kristian Niemietz talks to Chris Seekings and Ruolin Wang about his controversial ideas for reforming the UK’s National Health Service

Lorenzo Chan reflects on the lessons gained while building microinsurance products for Filipinos on low incomes

Nefeli Pamballi, Phanis Ioannou and Yiannis Parizas outline how machine learning could help increase the efficiency of fraud detection in motor insurance

Insurers must embrace emerging technologies and offer “hyper-personalised” experiences to attract and retain customers following COVID-19, and new report from Capgemini claims.

Annette Houtekamer and Carlos Boelsterli discuss the role of small inclusive insurers in rolling out agricultural protection to low-income groups

Car insurance prices in the UK have fallen to their lowest point in seven years following the largest quarter-on-quarter drop on record, new data from MoneySuperMarket has revealed.

Richard Plat discusses how deep learning techniques could allow insurers to use image recognition when assessing claims

Is there a role for automation in selecting a reserving technique? Caesar Balona and Ronald Richman share their thoughts

Michael Ducker and Ian Lennox discuss emerging research on lifestyle choices, and the potential implications for risk assessment

Marco Spagnuolo explores how customer retention management can be a win-win-win for customers, insurers and society at large