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The Actuary The magazine of the Institute & Faculty of Actuaries

Better dialogue

In February Watson Wyatt issued two surveys, WorkUK and WorkUSA, which revealed that UK workers’ attitudes towards senior management are significantly worse than those of their US counterparts, with less than a third expressing trust and confidence in their leaders.

‘There is a clear need for a better dialogue between management and employees and the development of a real climate of openness and trust’, said Andrew Cocks, European head of employee research at Watson Wyatt, ‘especially if we are going to compete effectively with the US in the new ‘cheap dollar’ world. In order to play an active part in taking any organisation forward, employees need to understand and support any vision leaders have for the future and know how they can contribute to the process in their day to day work.’