In a time of great social challenge, actuaries are well-placed to offer their unique technical skills, curious mindsets and honed expertise in helping to resolve some of society’s biggest issues.
In a time of great social challenge, actuaries are well-placed to offer their unique technical skills, curious mindsets and honed expertise in helping to resolve some of society’s biggest issues.
To better deliver on our priorities in a fast-evolving world, we’re embarking on an ambitious programme of change. This month, we launch our ‘Member Pledge’, a public statement of intent about what it means to be a member of the IFoA. This statement is the first in a range of new initiatives that seek to refocus our work on the things our members tell us they value most.
Like any other pledge, this is simply a set of words on a page. But there is a commitment running through the IFoA to uphold this pledge in a manner that will ultimately improve your experience. We’re listening, and putting your priorities at the heart of everything we do.
John Taylor
IFoA President
Measuring IFoA performance
The IFoA undertakes to listen to its members, and has a clear policy to deal with situations where the IFoA might need to put things right (bit.ly/2U3c6dJ).
Each year the IFoA measures how satisfied its members are through an independently administered annual survey. This provides a measure of member satisfaction and engagement, which is then published.
The IFoA Member Pledge
The IFoA endeavours to ensure that members receive a high quality and highly valued membership experience that is relevant to their aspirations and career stage, wherever they practise in the world.
1. The IFoA is an inclusive organisation, ensuring that the membership experience is valuable, rewarding and accessible to every member. The organisation supports and encourages a diverse and inclusive actuarial profession open to all on merit.
2. The IFoA seeks to ensure that every member has equitable access to the benefits that come with membership. It responds to members’ diverse needs by delivering services in a modern, efficient manner that is sustainable for everyone over time.
3. The IFoA works continuously to improve the membership experience through consultation and partnership. IFoA employees treat all members with respect in each interaction and always strive to be fair, transparent and reasonable. In return, members are expected to treat IFoA employees (and others) with the same respect.
4. Public trust is the foundation of the actuarial profession. The IFoA will regulate in a way that is effective but proportionate and efficient, reflecting developments in actuarial practice. It will uphold and, where necessary, enforce the Actuaries’ Code in order to protect both the public interest and the collective reputation of IFoA members.
5. Through the IFoA’s evolving curriculum, education, lifelong learning and thought leadership on issues of public interest, it ensures that the profession remains an attractive career for outstanding students and professionals. The IFoA works to keep members at the cutting-edge of their work’s demands throughout their membership.
6. Volunteers are at the IFoA’s heart. The vibrant volunteer community works in partnership with the IFoA’s employees and wider membership to ensure the sustainability of the profession, while in turn the organisation supports a wide range of unique volunteering opportunities.
7. All members must abide by the Actuaries’ Code as the backbone of the profession’s ethics, to work within IFoA policies and frameworks, and act as ambassadors for the profession in their interactions with peers, employers, stakeholders and the IFoA.
