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The Actuary The magazine of the Institute & Faculty of Actuaries
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AI chatbots to save hospitals billions

The number of patients happy to turn to artificial intelligence (AI) for their healthcare is set to explode over the next five years, saving hospitals billions of dollars in the process.


05 DECEMBER 2018 | CHRIS SEEKINGS 
Chatbots to transform healthcare systems ©iStock
Chatbots to transform healthcare systems ©iStock


Juniper Research said, that as citizens get used to the technology, the number of interactions with AI-powered ‘chatbots’ would jump from 21 million each year to 2.8 billion by 2023.

Read the full article on our predictions site here.

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